Professional Effectiveness
Achieving Your Professional Best
Becoming Your Own Best Coach
Developing Personal Accountability
Taking Responsibility for Your Accountability
Using Business Etiquette to Increase Your Professionalism

Becoming Your Own Best Coach

Course Number:
bs_ape07_a02_enus
Lesson Objectives

Becoming Your Own Best Coach

  • discover the key concepts covered in this course
  • identify the benefits of self-coaching for career development
  • recognize the uses of different self-assessment tools
  • identify techniques for resisting negative self-talk
  • Knowledge Check: Reviewing Your Self-coaching Skills
  • recognize actions to take for developing short- and long-term goals
  • sequence the steps of developing a professional growth plan
  • Knowledge Check: Assessing Your Skills on Self-Coaching Actions
  • reflect on what you've learned

Overview/Description

It’s common career advice to find yourself a coach – someone to observe your attitudes, behaviors, and actions and then help you fine tune them to your best advantage. And it’s fine advice. But for many, it’s beyond their means and opportunity. But coaching doesn’t always require an outsider. You can be your own – and maybe even your best – coach. Self-coaching is an accessible, affordable way to get to know yourself and take control of your own career.

In this course, you will learn about the benefits of self-coaching. You will explore different tools for self-assessment and address different kinds of self-doubt before developing a growth plan for professional success.



Target

Prerequisites: none

Developing Personal Accountability

Course Number:
bs_ape07_a01_enus
Lesson Objectives

Developing Personal Accountability

  • discover the key concepts covered in this course
  • recognize the benefits of developing personal accountability
  • identify the attributes of an accountable professional
  • recognize behaviors that obstruct accountability
  • Knowledge Check: Reviewing Your Personal Accountability Skills
  • identify key actions in a plan for developing accountability
  • identify actions that foster accountability among team members
  • Knowledge Check: Reviewing Your Skills for Accountability Actions
  • reflect on what you've learned

Overview/Description

If your manager’s approval isn’t quite enough to motivate you to put in that extra effort you need to get ahead, then maybe you’re ready to work on your personal accountability. Everyone must answer to an inner manager – an internal voice that tells you whether the job is done as well as you can do it. Choosing personal accountability means earning the approval of that inner manager.

In this course, you’ll learn the behaviors of accountable professionals, including stating commitments clearly and following through. You’ll also learn how some very common behaviors, like making excuses and blaming others, work against accountability. The elements of an action plan for developing personal accountability are provided. Finally, you’ll learn how the members of a team can improve their accountability together.



Target

Prerequisites: none

Taking Responsibility for Your Accountability

Course Number:
bs_ape07_a04_enus
Lesson Objectives

Taking Responsibility for Your Accountability

  • discover the key concepts covered in this course
  • identify actions that help you build a foundation for personal accountability
  • identify an approach for determining the extent of your accountability
  • Knowledge Check: Reviewing Your Understanding of Accountability
  • Identify strategies to help you stay personally accountable every day
  • recognize actions for using feedback effectively
  • identify best practices for taking responsibility for your own growth and development
  • Knowledge Check: Assessing Your Accountability Skills
  • reflect on what you've learned

Overview/Description

Accountability is a mindset – a way of thinking about how to take responsibility for your life and ownership of your decisions. Accountability tends to drive success; it is action-oriented and geared toward constant improvement. In this course, you will learn how to develop a framework for personal accountability. From the foundations of a framework to daily practices and sustained momentum, this course will help you take ownership of your goals and live your values.



Target

Prerequisites: none

Using Business Etiquette to Increase Your Professionalism

Course Number:
bs_ape07_a03_enus
Lesson Objectives

Using Business Etiquette to Increase Your Professionalism

  • discover the key concepts covered in this course
  • recognize key components of business etiquette
  • identify strategies to use business etiquette to demonstrate professionalism
  • Knowledge Check: Reviewing Your Skills in Business Etiquette
  • identify best practices for using business etiquette in verbal communications
  • identify strategies for ensuring professionalism in written business communications
  • recognize guidelines for professional conduct outside the office
  • Knowledge Check: Assessing Your Skills Using Etiquette to Communicate
  • reflect on what you've learned

Overview/Description
Business etiquette isn’t just about getting and doing things right, it’s about sending a message of professionalism and respect to superiors, fellow team members, and clients. When you are professional, polite, and appropriate in the workplace, you are taken more seriously. In this course, you will learn about the key components of business etiquette and how they apply in physical and remote office settings. You’ll learn the reasons that dressing professionally can benefit your career and the importance of maintaining an orderly and professional work environment. You’ll also be introduced to actions that ensure your communications such as emails, texts, work chat, social media, and video conferencing are at their most professional and polite. Finally, you will learn how tenets of business etiquette can be applied outside of the office environment at offsite events, business meals, and work socials.

Target

Prerequisites: none

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